Cancellation policy
Order Cancellation:
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Instant Cancellation: You have the option to cancel your purchase instantly at any time before the order is processed and fulfilled. This typically occurs within 24 hours from the time of purchase.
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Cancellation Request: If you wish to cancel your purchase after the processing period, please submit a cancellation request as soon as possible. Our customer support team will review your request and assist you with the cancellation process.
Refund Process:
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Full Refund: If your purchase option is canceled before it is processed and fulfilled, you will be eligible for a full refund. The refund will be processed using the original payment method.
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Partial Refund: If your cancellation request is submitted after the processing period but before the item is shipped, you may be eligible for a partial refund. This refund will exclude any processing and handling fees.
Processing Period:
Our processing period typically ranges from 48 hours to 72 hours, depending on the nature of the purchase option. During this time, your order is prepared for fulfillment, and it may not be possible to cancel without a partial refund.